At sewlover, we are committed to protecting your privacy and ensuring that your personal information is securely handled. We value the trust you place in us, and this Privacy Policy explains how we collect, use, and protect your personal data.

Important Notice: sewlover will never sell, rent, or share your personal information with third parties.

1. Information We Collect

When you interact with us—whether by making a purchase, registering on our site, or communicating with us directly—we collect certain personal information. The types of information we gather include:

Identity & Contact Information: Your name, email address, shipping and billing addresses, order history, customer support interactions, and product preferences.

Transaction Details: Information related to your payment, including your name, payment method, card type, and partial card number used.

Technical Information: Data such as your IP address, browser details, operating system, device information, and location when you visit our website.

Marketing Preferences: Information about your preferences for receiving marketing communications from us.

2. Information You Provide

You may choose to provide us with personal information when making a purchase, signing up for our newsletter, or sharing feedback. This may include your name, email, shipping and billing details, product preferences, and any content you share, such as reviews, photos, or comments.

3. How We Use Your Information

We use the information you provide to:

• Personalize communications and promotions based on your preferences.
• Process and manage your orders.
• Offer customer support throughout the entire purchasing process.
• Update or modify your account details with your consent, when necessary.

4. Cookies, Web Logs, Web Beacons & Google Analytics

We use cookies and services like Google Analytics to enhance your website experience. Cookies allow us to remember your preferences (such as language and currency), and track items in your shopping cart. Google Analytics helps us understand how you interact with our site, allowing us to optimize its performance.

You can opt-out of Google Analytics by installing the browser plugin here: https://tools.google.com/dlpage/gaoptout.

5. Email & Text Messaging

When you provide your phone number or email, you may receive product updates and alerts via text or email. We send approximately four messages per month, at no charge. To unsubscribe from these messages, simply contact us at [email protected].

6. Sharing Your Information

We respect your privacy and do not sell or rent your data to third parties. However, we may share your information with:

• Payment processors, banks, and shipping providers to complete transactions.
• Service providers, such as Google Ads and website hosts, to help manage our platform.
• Tax authorities for invoicing purposes.
• Law enforcement or legal authorities when required by law.

7. Protecting Your Information

We use industry-standard security measures to protect your personal information. All sensitive data is encrypted using SSL technology and processed securely through PayPal. While no system can be entirely risk-free, we continuously update our security measures to keep your data safe.

8. Data Retention

We retain your personal information as long as necessary to provide services, maintain your account, or comply with legal requirements. In certain situations, we may retain data for fraud prevention or legal purposes even after you close your account.

9. Withdrawing Consent

You can withdraw consent for the processing of your personal data at any time. Please note that doing so may limit your access to certain products or services. To review, update, or delete your personal information, contact us at [email protected].

10. Accessing & Modifying Your Information

You have the right to request access to the personal information we hold, correct any inaccuracies, or request to block or delete your data. We may require you to verify your identity before making any changes.

To review, update, or delete your information, email us at [email protected].

11. Privacy Policy Updates

We may occasionally update this Privacy Policy. Any changes will be posted on this page, and where appropriate, communicated via email. Please check this page regularly to stay informed about how we protect your privacy.